Refund and Returns Policy

UPDATED: 17 November, 2025

At DailyGadget.xyz, your satisfaction is our priority. If you receive a defective, damaged, or incorrect product, we are here to help with an easy return and refund process.

✔️ Eligibility for Returns

You can request a return or replacement if:

• The product is damaged upon delivery
• The product is defective or not working
• You received the wrong item
• The product is not as described

To be eligible:

• You must contact us within 7 days of receiving the product
• The product must be unused and in its original packaging

🔁 Replacement Policy

If your item is eligible for return:

1. We will first offer a replacement of the same product
2. If the item is out of stock, you may choose:
   • A refund
   • Another product of equal value

💰 Refund Process

Refunds are issued when:

• The returned item has been inspected and approved
• Replacement is not possible
• The wrong product was delivered
• The product was damaged during delivery

Refund Methods:

• bKash / Nagad
• Bank Transfer
• Mobile Recharge (if requested)

Refunds typically take 2–5 working days after approval.

❌ Non-Returnable Items

We cannot accept returns for:

• Products damaged due to customer misuse
• Items without original packaging
• Products returned after 7 days
• Accessories or items marked as non-returnable

📦 Return Shipping

• For defective/damaged/wrong items, DailyGadget.xyz covers return shipping costs
• For change-of-mind returns, the customer must pay the return delivery charge
  (Change-of-mind returns depend on product type and eligibility)

📸 Proof Required

To process your return quickly, please send:

• A clear photo of the product
• A photo/video showing the issue
• Your order number or phone number

This helps us verify the problem and provide a fast solution.

📞 Contact Us for Return/Refund

You can easily reach us through:

📱 Phone & WhatsApp: +8801841977882
📘 Facebook Page: https://www.facebook.com/dailygadget.xyz/
📧 Email: support@dailygadget.xyz

Our support team is available 7 days a week to assist you.

🤝 Our Promise

DailyGadget.xyz is committed to providing:

• Honest service
• Genuine products
• Customer-first support

Your trust matters, and we aim to ensure every purchase is a worry-free experience.